Frequently Asked Questions

What are your rates?

Personal

$77/hour

Suitable for those who use their computer for checking emails, surfing the web, social networking or playing games.

Business

$99/hour

Best for small-to-medium customers using their computer at their place of business or who run a business from home.

Business with Server

$121/hour

Caters to businesses who rely on an in-house server for file and printer sharing, emails and network-based applications.

Other common questions our customers ask:


Do you charge any call-out fees?

Depending on your locality, we may charge a small call-out fee which covers our time and travel. When you make a booking with us, please ask if any call-out fees will apply to your service.


Do you offer credit terms?

Due to the nature of our business, we are unable to offer payment 'on account' for personal or business customers. However, we do offer flexible payment options for your convenience. All services require payment upon completion and can be paid by Cash, Direct Deposit or Credit Card (2% surcharge applies).